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What Happens Now?

1) Receive Receipt Email

You should receive (or will receive shortly), the transaction receipt from Stripe for your order. Stripe processes the transaction and automatically emails you a copy of your order, so if you did not receive that, please let us know.

2) We Collect Your Info

Next, a Brand Motive representative will contact you to get information for the development and the design of your module including; colors, chat scripts trees, operational elements, and editing etc. of your chat module. We then build based on your information.

3) Receive Your Logins

Typically within an hour or two, you are ready for installation and activation on your website. We will send you an email with your login and password to your Dashboard along with installation code info for your records. At that point you can login and begin using AIR LiveChat!
If you have any questions, please reach out to us. Otherwise, please expect to hear from a Brand Motive representative shortly. Thank you again for your business.

Some Reasons Why You Are Making a Great Choice!


AIR LiveChat is a month-to-month service (after the first 3 months). After the first 90-days you may cancel at anytime.

NO Added Fees EVER!

What you see is what you get with us. We will never bill you for anything extra other than what you've signed up to pay, period.


We never charge Per-Seat License Fees or add-on charges for more staff. Have as many staff as you like all managed in your dashboard.

FREE Install Help

We can't wait to show you how effective this service is, so we are quite excited to get you rolling. Let's get you setup!
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